At The Prayer Collection, your health, safety, and satisfaction is our top priorities.

We take great care to ensure the quality and integrity of our products, especially those with religious significance like prayer mats.
Understanding the importance of hygiene and respect for religious practices, prayer mats are considered non-refundable once purchased. Here’s why:

Hygiene Concerns

Prayer mats are personal items that come into direct contact with the body during worship. To maintain the highest standards of hygiene and prevent the spread of germs or contaminants, it’s essential that prayer mats remain in pristine condition.

Ensuring the health and safety of our customers is paramount. Once a prayer mat has been used or its packaging has been opened, it cannot be resold for sanitary reasons. This policy protects the well-being of our customers and upholds hygiene standards.

Customer Satisfaction

While we understand that not being able to return prayer mats may be inconvenient, please know that this policy is in place to uphold hygiene standards and respect religious sensitivities. We strive to provide accurate product descriptions and images to assist you in making an informed decision before purchasing.

Contact Us

If you have any questions or concerns regarding our returns and exchanges policy, please don’t hesitate to contact our customer support team.
We’re here to assist you every step of the way and ensure that your shopping experience with us is satisfactory.